Privacy Policy

Last updated: January 20, 2025

1. Introduction

Temply ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify applications and services.

2. Information We Collect

2.1 Information You Provide

  • Account information (email address, store details)
  • Configuration settings for our apps
  • Support communications
  • Billing information (processed by Shopify)

2.2 Information We Collect Automatically

  • Store data necessary for app functionality
  • Usage analytics and performance metrics
  • Error logs and diagnostic information
  • API usage data

2.3 Shopify Data

Our apps may access the following Shopify data with your explicit permission:

  • Store information (name, domain, settings)
  • Product data (for apps that manage products)
  • Order information (for analytics apps)
  • Customer data (when required for app functionality)
  • Theme data (for apps that modify storefront)

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Shopify applications
  • Process transactions and manage subscriptions
  • Improve our apps and develop new features
  • Provide customer support
  • Send important updates about our services
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

  • With Shopify: As required for app functionality through Shopify's platform
  • Service Providers: Third-party vendors who assist in providing our services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions
  • With Your Consent: When you explicitly authorize sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Compliance with industry security standards
  • Regular monitoring for security vulnerabilities

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

When you uninstall our apps, we will delete your data within 30 days, except for information we are required to retain by law.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent for data processing
  • Data portability (where applicable)
  • Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

9. Cookies and Tracking

Our apps may use cookies and similar technologies to:

  • Remember your preferences
  • Analyze app performance
  • Provide personalized experiences
  • Ensure security

You can control cookie settings through your browser preferences.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications for significant changes
  • Providing in-app notifications

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: contact@temply.pro

13. Compliance with Laws

This Privacy Policy is designed to comply with applicable privacy laws, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Shopify's Privacy Requirements